Terms and Conditions.
1. Application
It is your responsibility to become familiar with these Policies and Procedures and to adhere to them. Cindys Dance Studio’s Terms and Conditions are incorporated into these Policies and Procedures. These Policies and Procedures may be updated from time to time and without notice.
2. Communication
2.1 An enrolment form must be completed at the commencement of Cindys Dance Studio’s’ services and at the start of each year. Cindys Dance Studio must be kept informed of any change of details.
2.2 It is your responsibility to ensure you read all Cindy’s Dance Studios’ newsletters, notes, publications and the notice board, to be kept up to date.
3. Term Fees
3.1 Fees are payable by the due date. If fees are not paid by the due date, Cindy’s Dance Studio may charge penalties and reserves the right to refuse your participation in any classes or performances.
3.2 Term Fees will be charged according to Cindys Dance Studio’s rates.
3.3 All payments must be made by:
a) Cash; or
b) Direct deposit to: PAY ID: 0422 132 141
c) Direct Debit via EziDebit (please email us to set this up: accounts@cindysdancestudio.au)
d) Online payment through parent portal
e) Eftpos in studio
3.4 Cindys Dance Studio may agree to a payment plan, on terms given at its discretion.
3.5 No refunds will be given for any payments, including Term Fees, costume or fundraising fees or deposits, for any reason.
3.6 It is your responsibility to notify Cindys Dance Studio in writing to info@cindysdancestudio.au if you wish to add, cancel or alter classes from term to term. Otherwise, Cindys Dance Studio will continue to invoice you according to the class(es) the Student has attended in the prior Term.
4. Attendance and Classes
4.1 Students are required to attend all classes for which they are enrolled, unless unwell.
4.2 There are generally no classes during school holidays. We may from time to time offer special classes or workshops.
4.3 You will not be entitled to any refund of fees due to classes missed for any reason. Cindys Dance Studio may allow make up classes.
4.4 Only enrolled students of the class are permitted into the studio.
4.5 You should arrive at least 5 minutes prior to your class.
4.6 Parents/guardians are not permitted into the studio.
4.7 Students waiting to be collected must wait inside the Cindys Dance Studio premise. You are to collect your child on time and remind your child to wait inside. If you are going to be late, please advise Cindys Dance Studio, so we can make sure your child is aware and does not leave the premises.
4.8 Students are not directly supervised outside of class times and accordingly, Cindys Dance Studio takes no responsibility at these times. This includes students who arrive early or are collected late and in between classes.
5. Safety, injury prevention and behaviour
5.1 You must inform your teacher prior to the commencement of the class of any injury. If any injury is sustained during a class, you must immediately notify your teacher.
5.2 It is the student’s responsibility to ensure that you follow dance practice instructions by your teacher to avoid injury.
5.3 Students must follow safe dance practice instruction given by their teacher at all times. You are responsible to clearly notify the relevant teacher prior to the commencement of a class if the Student has an injury or other medical condition. Some conditions may require medical clearance before recommencing classes.
5.4 Students must bring their own bottled water to classes and keep hydrated during classes. No other drinks or food is permitted in classes.
5.5 Smoking, drugs and alcohol are not permitted on or surrounding Cindys Dance Studio premises.
5.6 Due to government regulations, Cindys Dance Studio will not administer any medication to the Student. You agree that Cindys Dance Studios’ Personnel may administer basic first aid in the event of a minor injury (such as band-aid, icepack). In the event of an emergency, you agree that an ambulance may be called at your cost.
5.7 Bullying will not be tolerated at Cindys Dance Studio. We pride ourselves on being a friendly and safe environment for all, and any instances of bullying will be treated seriously. If bullying persists, a meeting with all students and parents involved will be held and a plan put in place with consequences, which may include expulsion from Cindys Dance Studio.
5.8 Parents/guardians, students and Personnel must treat each other with respect. Yelling or belittling Personnel will not be tolerated.
5.9 Parents/guardians and students must trust teachers’ and coaches’ decisions. Their goal is to help your child to be the best they can be and to do the right thing by their team/class.
5.10 No liability will be taken for loss or damage to property, or any physical injury whilst at Cindys Dance Studio.
6. Uniform and Costumes
6.1 All students must wear full Cindys Dance Studio uniform.
6.2 Students must wear appropriate footwear and clothing to classes.
6.3 Students’ hair should be secured off the face at classes.
6.4 You are responsible for purchasing the appropriate footwear according to the Class(es) the Student attends.
6.5 You agree to purchase specific items as required by Cindys Dance Studio from time to time, including but not limited to: tights, shoes, bike shorts, underwear, backless or strapless bra, makeup and hair products.
6.6 Parents/guardians are not required to make costumes but may be asked to sew sequins, elastic, ballet shoe ribbons or to make minor adjustments.
6.7 A costume, for each class the Student attends, is required to be worn by the Student for performances.
6.8 Costumes will only be issued when Term Fees and costume fees are paid in full.
6.9 Costumes must be returned at the conclusion of the performance for which the costume was required. Failure to return a costume on time will result in a $20 fee, as Cindys Dance Studio spends the days following performances washing and restoring all the costumes.
6.10 If any part of a costume is damaged or lost, you will be responsible for the cost of repair or replacement.
7. Performances
7.1 In Term 4, you will receive information regarding our upcoming concert. If you do not receive your information, please contact us to check your email details.
7.2 Whilst it is not compulsory for students to participate in our concert, it is preferred. If a student is not going to participate, please advise in writing via email to Cindys Dance Studio (info@cindysdancestudio.au) as soon as possible, otherwise we will assume all students are performing.
7.3 Students involved in the concert are required to attend a dress rehearsal and photo day.
7.4 Concert tickets are purchased on a “first in” policy via the venues website. No tickets will be held or refunded for any reason.
7.5 Students must not wear nail polish or any jewellery (including earrings (unless advised) and nose or tongue rings) at performances.
8. Photography & Electronic Devices
8.1 Photos and filming of classes is not permitted in Cindys Dance Studio without approval.
8.2 While in a Cindys Dance Studio venue, or participating in associated Cindys Dance Studio activity, you consent to images and video being taken for security or promotional purposes of yourself, your children or of children for whom you are responsible. Should you not wish for photos or filming to not occur, please speak with staff who will mark as appropriate on your child’s account.
9. Parking and Carpark Safety
9.1 Consideration and care must be taken for safe driving, and walking around the carpark. With young children around, responsible conduct while driving a vehicle is critical.
9.2 Cindys Dance Studio will not tolerate any illegal or dangerous driving or parking. Visitors should avoid parking in private car spaces. Important things to remember while in the car park; children’s behaviour in the car park is learnt, only park in permitted provisional areas, drive slowly, be patient, alert, and aware of your surroundings, parents are responsible for escorting children safely to and from class, do not park in front of any fire exits, roller doors, or private car spaces (signed or marked).
10. Cindys Dance Studio Website
10.1 The Website Content may be downloaded only for your personal and non-commercial use provided you do not remove any copyright and trade mark notices.
10.2 Whilst Cindys Dance Studio endeavours to keep all information on its website up to date, it does not guarantee the accuracy of the information given. Cindys Dance Studio expressly disclaims any and all warranties, express or implied, that:
a) it is free of software viruses. It is your responsibility to protect your own data whether by virus scanning or other computer security systems;
b) errors and defects will be corrected;
c) the Website Content is complete, true, accurate or non-misleading;
d) the accuracy, reliability, timeliness or otherwise of any information contained or referred to in the Website Content; and
e) information on the Website constitutes advice of any kind.
10.3 Cindys Dance Studio has no liability for any costs, loss or damage of any kind arising as a consequence of your access to the Website.
11. Privacy Policy
11.1 Cindys Dance Studio may collect, process and use your personal information in accordance with its Privacy Policy.
11.2 It is your responsibility to read Cindys Dance Studio’ Privacy Policy prior to providing Personal Information to Cindys Dance Studio.
11.3 You acknowledge and agree that Cindys Dance Studio may use your personal information in accordance with Cindys Dance Studios’ Privacy Policy. If you do not wish this to occur, you can notify Cindys Dance Studio accordingly.